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New data reveals frontline workers debt levels in the UK currently stand at £15,232 article
New data reveals frontline workers debt levels in the UK currently stand at £15,232 article

As the NHS celebrates its 75th birthday today (July 5), new Creditfix research reveals the staggering average debt levels for frontline workers across the UK are £15,232, compared to a national average of £17,326.

Our recent survey found that more than one in three (36%) of healthcare workers have used a food bank and 60% have used a credit card to pay for essentials like food and energy.

89% of healthcare workers feel they haven’t received enough financial support during the cost-of-living crisis.

Worryingly the survey also found that 68% of respondents have considered leaving the profession altogether due to growing financial pressures.

Check if you qualify to write off up to 81% of debt


“I wanted to give up”

Healthcare worker and Creditfix customer, Ellie*, aged 41, built up debts of £36,000 due to rising rent and bills. She revealed the huge impact these debts had on her life:

“I was on the brink of suicide, and still sometimes feel that way. It’s awful to know I work so much, and still have nothing. The rent keeps going up, travel has gone up, everything is going up. Where do I get this money?

“I wanted to give up, I wanted to take my own life. But the IVA took the weight off my shoulders, it felt like a miracle. I know I’m not the only one, everyone is going through the same thing. To anyone else in this situation, seek help immediately.”


Frontline workers urged to ask for help

Layla Johnson, regional manager at Creditfix, added:

“The cost-of-living crisis, combined with growing tensions around pay is causing a significant amount of stress and financial anxiety for frontline workers across the country.

“The anniversary of the NHS is a great opportunity to celebrate the impact it has had on the country over the last 75 years, but it’s important to acknowledge the current financial crisis and the effect it has on those who work tirelessly, day-and-night, to keep us all safe and sound.

“We urge frontline workers, to take proactive steps and seek support. Many people are also amazed by how relieved they feel after taking those first steps to address the challenge – never underestimate the power of talking and sharing your problems.”

*Name has been changed to protect identity 

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Maxine McCreadie

Maxine is an experienced writer, specialising in personal insolvency. With a wealth of experience in the finance industry, she has written extensively on the subject of Individual Voluntary Arrangements, Protected Trust Deed’s, and various other debt solutions.

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Our debt experts, and insolvency practitioners continually monitor the personal finance and debt industry, and we update our articles when new information becomes available.

Current Version

July 5 2023

Written by
Maxine McCreadie

Edited by
Maxine McCreadie