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During the coronavirus outbreak please help us support those most in need by only calling if your enquiry is urgent. Further information.

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Our team is dedicated to providing help and support to our clients during the COVID-19 outbreak. However, while we want to assure our existing customers, we are here to help them during this time, our customer service advisors are busier than usual. As such we are ensuring a priority service is provided for the most urgent enquiries.

If you’re concerned about how coronavirus could impact your debt, finances or arrangement with us, please visit our dedicated hub where you will find dedicated FAQs on the current situation by clicking here.

Our colleagues are working hard in difficult circumstances to continue to provide answers to queries and we thank you for your patience and understanding


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New Customers

Phone: 0800 0431 341


Opening Hours

Mon9:00am - 8:00pm
Tue9:00am - 8:00pm
Wed9:00am - 8:00pm
Thu9:00am - 8:00pm
Fri9:00am - 6:00pm

Existing Customers

Phone: 0141 565 1300


Opening Hours

Mon9:00am - 5:00pm
Tue9:00am - 5:00pm
Wed9:00am - 5:00pm
Thu9:00am - 7:00pm
Fri9:00am - 6:00pm
Sat9:00am - 12:00pm

Media Enquiries


For all media and press enquiries only.

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