Being in debt can have a big impact on your life, as well as the lives of your family, friends and loved ones. It can be stressful and scary, and every year, debt causes thousands of people to suffer from anxiety or depression.
But it doesn’t have to be this way.
We understand that debt can happen to anyone. Our debt advisors have handled every level of debt. We’re here to listen, understand, and help.
We’ve helped over 100,000 people since we began 13 years ago, working with big companies every day and writing off as much as 90% of our clients’ original debts. We know how important it is to find the right solution for your individual circumstances, and to find a way to deal with your debt as quickly as possible.
Everyone’s situation is different; that’s why we champion that there isn’t a one-size-fits-all solution for debt. By looking at the situation you’re in, we fit our service to suit you and provide you with the best debt help and advice for your circumstances.
Debt help and advice – what we offer
All of our advice is free and confidential; we offer help with a variety of debt issues, from bailiffs to budgeting, and can offer you one main solution to help you manage your debts. You can find out more about our fees by clicking the below links.
Individual voluntary arrangement (IVA) (England, Wales and Northern Ireland)
With this solution, we work with the companies you owe money to and agree on a single, affordable repayment for you to pay each month. Our advisors will look into your situation by taking all the details of your circumstances, including your income and outgoings, to work out what you can comfortably afford to pay back.
Unlike debt management plans, an IVA will normally last five years. So as long as you make all your monthly payments and fulfil all other terms of your arrangement, all of your remaining unsecured debts included in the IVA will be written off at the end.
There are fees for our services, which are paid to us out of your monthly payments to your arrangement. When you do choose to set up an arrangement with us, every discussion you have with an advisor will be in the strictest confidence.
You could also decide to pursue an alternative, less formal solution. We may not be able to set this up for you, but we can point you in the right direction.
I need debt help now. What can I do?
If you’re struggling with debts and don’t know what to do about them, contact us today. You can either take our short debt questionnaire to get started, or use the button in the bottom right of your screen to start a live chat with one of our debt advisors.
What information do I need to provide when requesting debt help and advice?
So that we can find the best debt solution for you as quickly as possible, it helps to know your income, expenditure and details of who you owe money to when you contact us. This will help us fully gauge your situation.
If you don’t know the full details of all your debts, don’t worry – we can do a soft credit search to help you find out.
How can I find details of my debts?
For the debts that you know about, check your most recent statements to find out the balances and reference numbers. If you don’t have these to hand, you can contact companies directly and ask them what the outstanding balances are.
If you aren’t sure who your creditors are, it can be an idea to get a copy of your credit report. Private companies will charge you for this, however this could be as little as £2 for a paper copy, or possibly free, as part of a free trial.
Companies who offer this service include:
- Call Credit
What if I’m self-employed and need debt help?
We can still help! IVAs are ideal for self-employed people, as they allow you to continue to run your business. We aim to fit our services to suit your needs, so if you do run your own business, we can tailor a solution to suit those circumstances.
What about my benefits?
It’s possible to enter into an IVA if you’re on benefits, but you will need to have money left over every month after your outgoings to make payments. You can read our handy guide to debt and benefits here.
It’s also important to check that you’re getting all the benefits you’re entitled to. Being up to date with your entitlement will help to make sure that you’re not losing out on income and give you more money to live your life and repay your debts.
If you’re unsure, try using the government’s handy benefits calculator.
If you are dealing with debt and constantly being chased for payment, give one of our advisors a call on 0808 253 3444. If you don’t want to wait, you can fill in the form above so we can give you a call back or click the button below to start a chat.