Marston Bailiffs

If a debt collector or bailiff gets in touch with you asking for payment of an unpaid debt, it can be upsetting – particularly if you’ve never heard of them before and aren’t sure of your rights.

That’s why we’ve created this creditor directory. It includes key information about debt collection agencies and bailiffs in the UK to help you recognise who has contacted you and, more importantly, why.

This page will tell you everything you need to know about Marston Bailiffs, including why they may be contacting you, what powers they have in relation to your outstanding debt, and, crucially, how to stop them.

Who are Marston Bailiffs?

Marston Bailiffs are one of the UK’s largest judicial services businesses. They are regulated by the Ministry of Justice and are classed as an enforcement company, which means they are bailiffs (officially enforcement agents), not debt collectors.

The terms ‘bailiff’ and ‘debt collector’ are often used interchangeably, but they are not the same. Bailiffs have more legal powers than bailiffs and can use reasonable force to enter home and seize goods while debt collectors can only ask you to repay the debt.

Based in Manchester, England, Marston Bailiffs – also known as Marston Holdings, Marston Recovery, and Marston High Court Enforcement – represent over 500 clients, including businesses, authorities, and government bodies like HMRC.

Why am I being contacted by Marston Bailiffs?

If you’ve received a letter, phone call, or email from Marston Bailiffs, it’s probably in connection with one of the companies they represent and a debt that hasn’t been paid that’s registered in your name.

It’s possible that they’ll send you a letter first to notify you that they will visit your property to collect the money you’re due.

This letter, called a ‘notice of enforcement’, should clearly outline the amount of debt you owe, who you owe the money to, and how long you have to make payment.

If you owe money and choose to ignore a notice of enforcement, a bailiff will be able to show up at your home after seven days have passed and seize goods to recover payment of the debt.

It’s upsetting to have to deal with bailiffs and it’s normal to react with panic or worry, but you should take any communication from them seriously and react in a calm and professional manner.

What companies do Marston Group collect for?

Marston Bailiffs could show up on your doorstep in pursuit of a range of debts. They work for hundreds of different businesses, as well as the government and local authorities.

Here are just a few of the types of debt they might be in contact about:

• Unpaid council tax bills
• Parking fines or tickets
• Credit cards
• Rent arrears
• Business rates

What action can Marston Bailiffs take against me?

It’s important to be aware that Marston Bailiffs are not a debt collector, and they have significantly more legal powers than a debt collector when it comes to getting money from you. This means that they shouldn’t be ignored.

Usually, bailiffs will show up after a creditor has already taken you to court. They have court authority, meaning they can enter your home, take your possessions, and sell them for money to pay the debts you’re due.

What’s more, bailiffs can charge you for the time and resources required to chase you for an unpaid debt, adding hefty fees and additional charges to your existing balance which you’ll be required to pay.

Can Marston Bailiffs remove goods from my home?

If Marston Bailiffs gain peaceful entry on their first visit, they can force entry and take your possessions on any return visits.

If you let them in, you’ll find it very difficult to get them to leave without taking your belongings.

Here are some of the things Marston Bailiffs can take from your home:

• TV, computers, and games consoles
• Jewellery, ornaments and antiques
• Any cash you have on your property

In certain cases, they could even tow or clamp your vehicle, but they can’t take it if you use a blue badge, share ownership of your vehicle, or if it was purchased via a hire purchase agreement.

Bailiffs cannot take:

• Items you need for work, such as tools, vehicles, and computers
• Items you need to live, such as white goods, clothing, and certain furniture
• Your children’s toys or any household pets

Bailiffs can also only come into your home between the hours of 6am and 9pm. If they visit outside of these hours or remove exempt or third-party items, you have a right to complain.

I don’t think I owe Marston Bailiffs any money. What should I do?

If you’ve received a letter from Marston Bailiffs but don’t recognise the debt or you’ve already paid it, don’t just ignore it.

You must contact them and prove that you don’t owe the money or they’ll continue to chase you for payment or take legal action against you.

The letter should detail any debts and how much you owe for each. It could be that you’re not the person Marston are pursuing or you’ve already settled the debt.

If you’re not the person they’re looking for, contact them and ask them to put any action on hold as soon as you can via the contact details on the letter or at the bottom of this page.

You may have to send them a utility bill or letter from your local council to prove your contact details don’t match the details they hold for you.

If you’ve already paid the debt, it’s best to make direct contact with the original creditor to get them to call off the bailiffs.

If you’re struggling to remember when the debt was paid, you can always check your bank statements.

You can also provide the bailiffs and your creditor with copies of the receipt or evidence of any direct debit payments towards the debt to prove that you’ve dealt with the debt and don’t owe anything else towards it.

What should I do if Marston Bailiffs contact me?

Any form of contact from a bailiff should be taken very seriously. If you’ve heard from Marston Bailiffs, it means things have already progressed far enough and ignoring them could result in further legal action.

The good news is, there are several consumer debt advice organisations available to help you put a stop to debt enforcement action and find you a solution that will stop any further action being taken against you – whether that’s proposing a payment plan or entering a formal debt solution.

When you reach out to us, our friendly team of experts can look at your income, outgoings and debts, and assess your situation.

Then, we’ll present the most suitable debt solutions that are available to you. We can even reach out to your creditors and prevent any further bailiff action from taking place but it’s important to act now. When it comes to enforcement action, time is of the essence.

If you agree to owing the debt, you can pay Marston Holdings online, over the phone, or via cheque or bank transfer.

This is the quickest and easiest way to deal with the situation and prevent further legal action.

How do I contact Marston Holdings?

Marston Bailiffs also go by Marston Holdings, Marston Group, Marston Bailiffs, Marston Bailiffs and Marston Enforcement.

If you have any questions about the debt recovery process or a bailiff’s behaviour when collecting debts, you should get in touch with them as soon as possible.

Their address is:

Rutland House
8th Floor
148 Edmund Street
Birmingham
B3 2JR

Their main contact number is: 0845 074 3749.

Website: www.marstongroup.co.uk

Email: [email protected]