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Robinson Way Debt Collectors

Many customers we speak to have been approached by Robinson Way Debt Collectors. This guide offers information about the company, the kind of debt it collects and advice about dealing with Robinson Way Debt Collectors.

Dealing with debt collectors can seem daunting but it doesn’t need to be as long as you’re armed with the right information.

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  • Write off unsecured debts over £6,000
  • Stop interest and charges soaring
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Who are Robinson Way?

Robinson Way is a debt recovery company based in Salford, Manchester, and is a trading style of Hoist Finance.

Hoist Finance, which has headquarters in Sweden, is a European financial organisation which buys non-performing debts from banks and helps those clients establish a long-term repayment plan.

The company, which was established 20 years ago, is a founding member of the Credit Services Association (CSA) and abides by the CSA Code of Practice.

Why am I being contacted by Robinson Way?

Debt collection agencies like Robinson Way take over the debts that banks and businesses don’t have the time or resources to continue to chase.

Robinson Way clients range from banks and utility suppliers to high-street retailers.

The company is known for its direct approach. It is known to regularly call, send letters, and even visit the homes of people they owe money to.

If you have been contacted by Robinson Way, the company expects you to owe an unpaid debt and will continue to attempt to make contact to recoup what is owed. This contact could continue until they’re satisfied they have made an arrangement with you that suits them.

What companies use Robinson Way?

Robinson Way acts on behalf of a range of different companies across both the public and private sectors.

Bank and financial services, retail and home shopping companies, utility services and debt purchasing companies all utilise the services of Robinson Way.

Can Robinson Way take me to court?

Yes, Robinson Way can take you to court for debts you owe. However, there are important steps that must be taken before this can happen.

Firstly, the company must take all reasonable steps to set up an arrangement with you to help you repay what you owe.

If this is unsuccessful you must then be informed, in writing, that the company will take court action against you in a bid to recoup payments. The company will raise a County Court Judgement (CCJ) against you.

You can’t go to jail for owing debt, however, after a CCJ is missed the courts may send bailiffs to your home. A CCJ can also have a negative impact on your credit rating and make it harder to obtain credit in the future.

Do you have debt with
Robinson Way?

How much debt do you have?

£10,000+ £6,000 - £10,000 £2,000 - £6,000 £0 - £2,000

What action can Robinson Way take against me?

Robinson Way is permitted to contact you in order to arrange a continued payment schedule. The company may contact you in writing, via post or email, or by telephone.

They will typically reach out in writing encouraging you to contact them by phone to arrange payment. If this fails they’ll then write to you threatening to visit your home before writing again to offer a court settlement.

If they still don’t find a resolution the company will threaten to take you to court to obtain a CCJ or make you bankrupt.

However, despite being able to take the actions above, it’s important to be aware that they cannot do the following:

  • Enter your property
  • Repossess any of your belongings
  • Issue a warrant for your arrest or have you sent to prison

A debt collection company should never leave you feeling threatened and you shouldn’t fear physical violence or intimidation.

I don’t think I owe Robinson Way any money

If you don’t think you owe Robinson Way money it’s important to make the company aware as soon as possible.

Every debt collector or agency should give clear evidence of the money you owe, so if you’re unsure about what they’re asking for you are entitled to ask for further information. It doesn’t matter how many times the company contacts you, if they don’t provide proof of the debt owed then you don’t need to pay.

You should always check the debt and the amount you’re being asked to pay to make sure they’re what you expect. If you’re unsure, don’t pay until you have clarity.

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What should I do if Robinson Way contacts me?

The most important thing to do is deal with the matter at hand. Whether it’s replying to an email, chatting on the phone or speaking via live chat online, if you receive contact from Robinson Way it’s vital you communicate with them.

Burying your head in the sand isn’t an option when a debt collector gets in touch so it’s important to tackle the issue head-on.

If you’re unsure about the best way to manage the situation and you are no longer able to manage your payments, our expert team is on hand to offer support and guidance. They can talk you through the process of finding a debt solution that will offer financial breathing space and allow you to repay what you owe using one affordable monthly payment.

To discuss your debt with one of our team today, just join the chat in the bottom right of your screen, or click the ‘Find out if I qualify button’ to take our short debt questionnaire and start an enquiry.

How we helped Michael

"Professional staff - they were understanding and non-judgmental. Fantastic, quick service too. Would recommend to anyone!"

Michael, Sunderland

Get help like Michael did

How do I contact Robinson Way?

Robinson Way Ltd also goes by the names Robinson Way & Co, Robinson Way Debt Recovery, Hoist Finance

Their address is:

Carolina Way

Quays Reach

Salford

Manchester

M50 2ZY

Their main contact number is 0800 121 6902RobR

Website: www.robway.co.uk and www.robinson-way.com

Email: [email protected]

 

 

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