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What is a ‘Full and Final’ Settlement Offer?

A ‘Full and Final’ Settlement Offer, is also known as a Debt Settlement Offer (DSO). It is a solution for your debts that involves offering your creditors one large, lump sum payment to pay off your remaining debts, instead of continuing with your, usually unaffordable, situation. Using this method, you may manage to get your creditors to agree to write off some of your debt upon receipt of a significant enough amount of your debts.

For example, you may be struggling to pay an amount of £150 a month for a remaining debt of £4,750 when you receive an inheritance of £3,000. You would then write a letter to your creditor explaining your circumstances and asking them to accept the £3,000 as the full payment to satisfy your debt. It might seem like creditors won’t accept this because it looks like they are losing money, but if you have been regularly missing payments, Creditors will often prefer to receive a guaranteed payment than risk you becoming insolvent and being unable to pay them anything.

You can also use DSOs to settle multiple debts. For example, if you have 3 debts which are £500, £2,250 and £4,000, you might be able to use a windfall of £4,000 to pay off the total £6,750. You must send letters to each of your creditors fully explaining your situation, and you must offer them a proportional amount of the available funds to settle your debts. This would mean that you offer £296.30, £1,333.33, and £2,370.37 to each creditor respectively.


  • If accepted, you can have your debts solved very quickly. This makes it easier and faster to work towards being financially healthy and planning for your financial future.
  • As it is not an insolvency solution, you are not entered onto any insolvency registers


  • Your creditors may not accept, particularly if they would make a substantial loss on your account
  • Very few people come across lump-sums that they are able to use to satisfy their debts. It is important that you don’t sacrifice money that you need to survive to create a ‘lump sum’.
  • Your account is often labelled ‘partially settled’ on your credit file for six years which lets future lenders know that you did not pay the full amount of your debt. This could affect your ability to take out credit, such as if you want to buy a house.

Useful Tips

  • You must get everything, such as your offer and their acceptance, in writing, otherwise your creditors might change their minds and you will have no proof that they agreed to your proposal. Keep copies of everything.
  • You may want a formal agreement to be written up by a solicitor if the amount is particularly big.
  • Once you have written acceptance of the agreement, it helps your agreement to become more legally binding if a third party transfers the money to the creditor.
  • You might want to make sure your credit reference file has been updated. You can ask your creditors for this, and your account should be ‘closed’ and your balance at ‘zero’.

Write off debts you cant afford
Find out if you're eligible

Please select the total sum of your debt

Less than £6,000
£6,000 - £20,000
More than £20,000

How many creditors do you have?

less than 2
2 or more

What kind of debts do you have?

Credit Card
Store Card
PayDay Loan
Personal Loan
Gas/Electric/Water Arrears
Income Tax / National Insurance
Tax Credit/Benefit Overpayment

What type of property do you live in?

Private Rented
Living With Parents

Where do you live?

Northern Ireland

At Creditfix we will only use your personal information to conduct your debt help application. You will be called by a member of the Creditfix team who will give you information on insolvency solutions. Creditfix will also send you an email and SMS to pass on a welcome pack.

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