Welcome to Creditfix
You’re on your way to:
- Writing off debt you can’t afford
- Stopping pressure from people you owe money to
- Reducing monthly payments to one affordable amount
What to expect
Your journey to a brighter financial future starts with four simple steps
Let's talk
You’ll meet your case officer who will advise if you need to change your bank account, why this might be the case and how to do this.
Sign up
We’ll ask you to sign your proposal which will make your Individual Voluntary Arrangement (IVA) legally binding for both you and the people you owe money to.
Start planning
Next, we’ll confirm once again how much you’ll pay each month and discuss your first payment date to ensure it is at a time of the month that works for you.
Relax
Enjoy peace of mind that your debt is being managed and that the people you owe money to can no longer chase you for payments you can’t afford.
We’re here to help
Changing your bank account
Find out moreChecking your affordability
Find out moreHow to return your IVA proposal
Find out moreUnderstanding your proposal
Find out moreFrequently asked questions.
Need a little more information? Don’t worry. Here we take a look at the most common questions surrounding debt help and the services we offer.
When your debt solution’s all set up, the fees to cover your IVA will be taken from the monthly amount you pay to your creditors. Don’t worry – that fee is included in the monthly amount that’s been proposed. Everything’s covered by that figure, and we won’t take any money from you upfront.
If you’ve been asked to switch bank account, it could be because you’re already in debt to your existing bank, and it’s often the easiest way to prevent your creditors taking money while we get your proposal underway. Setting up a new account doesn’t have to be a hassle – with some accounts, you can organise the switch in a matter of minutes.
An IVA is designed to help you budget your income and get out of debt, for good. Taking out more credit will only set you back – and we want to give you every chance to stick to the plan.
Until you sign your proposal and your IVA is approved your creditors are still allowed to contact you. Once your IVA is in place, you’ll be legally protected from them getting in touch – and we’ll contact them on your behalf to let them know.
A typical IVA takes 5-6 years to complete. When you consider that the average credit card debt takes 26 years 7 months to pay off (making just the minimum payments), you’ll see why an IVA can be a lifeline for those who want to get out of debt sooner rather than later.
If a friend or family member has offered to pay off your debt for you, we can still help. We’ll set up what’s called a ‘full and final meeting’ on your behalf. This will allow you to pay a lump sum to all your creditors, and write off the rest.
We're here for you
As the UK’s largest IVA provider we’re proud to be champions of straightforward, friendly debt help
6 IVA myths holding you back
When was the last time you were open about your finances? If you’re like most of us, you probably haven’t ever painted a picture of your financial situation for your friends and family. And that’s understandable. We’re often taught from a young age that money is personal and only to be discussed on a need-to-know […]
Find out moreTen reasons to get a Creditfix IVA
Making a formal debt arrangement can lift a huge load off your shoulders, free you from creditor pressure and help you make a fresh start. At Creditfix, we help tens of thousands of people every year make the journey out of debt – and transform their lives.
Find out moreWhy choose us?
Whatever you need help with, we’re here to get you to the next step.
Life looks better out of debt.
Read stories from Creditfix customers who chose an IVA… and how it changed their lives for the better.