Ten reasons to get a Creditfix IVA

Why choose Creditfix?

At Creditfix we help hundreds of people every day who have found themselves in financial difficulty.

We understand that debt is a part of everyday life for thousands of people across the country and often the reason behind it is out with their control.

That’s why it’s important for us to offer simple, straightforward and friendly advice.

The Creditfix Promise is our commitment to you.

When you choose Creditfix you choose not to be just another number. You choose personal support, guidance and advice tailored to your needs.

Here we shine alight on The Creditfix Promise and what we expect every one of our clients to hold us to.

Instant peace of mind

Relax knowing your debt is being handled

No matter when you contact Creditfix, we get straight to dealing with your debt. From gathering relevant information and presenting the best options to you on your first call to offering advice towards the end of your arrangement, we’re here for you. Because once you’ve decided to deal with your debt, you should have to wait another minute to feel better about it.

We’re the UK’s biggest IVA provider

Trust Creditfix to provide the best service

We’ve been helping people get out of debt since 2007. With offices across the UK, and a team of over 600, more than 160,000 customers have trusted us with their journey out of debt. What’s more we’re proud to have an ‘excellent’ Trustpilot rating as we continue to help thousands of people across the country.

No-one can approve your IVA faster

Relax and get on with life sooner

We understand that the sooner you start your IVA, the sooner you can feel at ease. That’s why we’ve streamlined every aspect of our IVA approval process. When you choose Creditfix, you can do so with the confidence that no-one can approve your IVA faster.

You’re so much more than a number to us

First, we listen and understand

Our advisors are debt help experts trained in giving professional advice. But that’s not all there is to it. We understand that no two situations are the same and so we draw upon our experience of speaking to thousands of people about their money worries to offer support throughout your IVA journey. Our policy is to listen and understand your individual circumstances first. Only then will we offer our advice.

Seven-day debt advice

Debt doesn’t take a break, so neither do we

We’re here to offer advice and support seven days a week with flexibility and empathy. From our intuitive customer app to our caring live chat team, we’re here for you when you need us most. Just looking for a little extra information? Our website is packed with hints, tips and articles that offer information and guidance about debt help, debt solutions, budgeting and much more.

Personalised debt support

Tailored, flexible solutions

Your situation is unique, so it’s only right that we tailor your IVA to fit your circumstances. From getting an in-depth understanding of your income and expenditure on the first call, to making adjustments should the unexpected happen, we understand that to make your IVA work for you, we have to work together with you.  We also know how important it is to be able to reach us when you need to, and we understand everyone likes to connect in different ways. So, while we’re here for you over the phone, you can also take control of your IVA online using our app.

Intuitive debt help

Support at your fingertips

We’re always investing in new technology to support and empower our customers. It’s easier to stay on top of your IVA with our customer app, which allows you to sign your proposal and keep up to date with your payments.

We keep it simple

Debt doesn’t have to be complicated

For many of our customers, it’s the first time they’ve contacted someone about their debt problems, so we’re always on hand to explain anything that’s unclear or confusing. We discuss all the options that are available to you in simple, jargon-free terms, and make sure you’re completely clear on your chosen debt solution before we move forward. We’re also here to offer friendly and professional support to existing clients through the journey of their IVA.

We’re in it for the journey

For the life of your IVA… and beyond

Maybe you need advice about managing your payments, tell us your circumstances have changed or update your agreement? Life happens, so we’re here for you with advice and support at every stage of your IVA. Then, when your arrangement comes to an end, we can put you on the right path to starting your financial future.