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About us

Our Values

Confidential debt advice should be available for everyone.

We work to guarantee that this advice is made readily available.

Money problems put thousands of people across the country in a difficult position, which can often leave them feeling alone.

Our mission is to be a solution for those who are struggling with debt, and our friendly and knowledgeable advisors are on hand with a kind ear to listen their situation.

Our promise to you is that we will always work to find the best solution for your specific circumstances.If you decide that we are the best option to deal your money troubles, you can rest assured that we always abide by the Creditfix core values.

Dynamic

We are always looking for ways to improve our systems and processes in order to help us reduce the time and stress it takes to resolve your money problems.

Our technology has been adopted industry-wide, and we are at the forefront of developing new solutions that make it easier for our customers to make the right decisions and get out of debt in a way which suits their lifestyle.

Knowledgeable.

With over 70 years of experience in insolvency and an on-going training program designed to build the knowledge of our team, we are in a position to shape the industry and understand how we can best help our customers.

We have helped over 141,000 people just like you find a debt solution, and have given advice to many more. Our team is trained to ensure we give consistent and appropriate advice to all of our customers.

Professional.

Careful recruitment and selection along with a dedicated training programme ensure that our staff are the embodiment of our core values.

We understand that everyone leads a different life, so we approach each case individually and make certain that we will never judge any customers that approach us for debt advice.

Our team are trained to give the best advice and deliver it in an experienced and skilful manner. We employ specialist staff to deal with each stage of the customer journey.

Customer-focused.

As a business we are focused on putting our customers’ needs first, and we take this approach with every one of our customers on their journey out of debt.

We understand the issues associated with being in debt, and so empathise with any customer who crosses our path.

Caring.

Over the years we have developed an in-depth understanding of what it means to be in debt. We know that it can be a frightening and lonely place, and we pride ourselves on how our staff provide a friendly and compassionate ear for customers at a time when they need support.

All of our staff go through vulnerable customer training, which allows them to deal with all manners of situations and be able to consistently offer advice to come to the best resolution.

Debt relief in just four simple steps.

We make things as easy as possible for you.

Step 1

Get Started

Use our easy online debt assistant to see how much debt you could write off

Step 2

Speak to a Debt Expert

Talk through all your options with one of our fully trained debt specialists

Step 3

Choose your Plan

Select the right plan for you, based on your circumstances and the advice given to you

Step 4

Feel like you again

Focus on enjoying life, safe in the knowledge that you’re on the road to being debt free

What our customers are saying.

We’re committed to offering straight-forward and professional advice and customer feedback is vital to helping people just like you.

Get help with any type of unsecured debt

We can help you manage debts with some of the biggest creditors in the UK.

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